Privacy policy

How ServiceOnion handles data.

A plain-language policy for inquiries, payments, client delivery, and creator submissions.

Information we collect

ServiceOnion collects details you submit through forms, bookings, payments, admin/client portals, and creator applications. This may include name, business name, email, phone, service needs, budget range, project notes, uploaded files, payment status, and delivery links.

How we use information

We use information to respond to inquiries, schedule consultations, build and deliver digital services, process payments, manage project access, review creator uploads, provide support, and improve ServiceOnion operations.

Third-party services

ServiceOnion may use trusted providers such as Supabase for authentication, database, booking records, and storage; Stripe for payments; Google Workspace SMTP for email; GitHub and Vercel for project delivery. These providers process information according to their own policies.

Security and access

Admin, employee, creator, and client delivery access is restricted by login or secure token links. Private delivery files are intended to be downloadable only after payment is complete or manually recorded as paid by ServiceOnion.

Contact

For privacy questions or data requests, contact ServiceOnion through the website contact form or by phone at +1 9362501742.